The marketing website does not create accounts or store Avyloft journey data, so there is currently no Avyloft account to delete.
When accounts launch
Accounts are planned to remain optional. Avyloft will provide a prominent deletion path inside account settings and keep this web page available for people who no longer have the app installed.
- Open Avyloft account settings in the app or return to this page.
- Choose “Delete account and cloud data.”
- Confirm your identity and review what will be deleted or retained.
- Receive confirmation when the request is completed.
Local data and cloud data are separate
Deleting a future account will delete the account and associated cloud data, subject to any limited retention required for security, fraud prevention, legal obligations or dispute resolution. Local journeys, photos or diary entries that were never synced remain on the device until the user deletes them, clears app data or removes the app according to the device platform’s behavior.
Clearing a Journey Pack cache will not be presented as deleting an account or personal journey history. Avyloft will keep these choices separate and plainly labeled.
Need help now?
For a website privacy request or a question about the planned process, email info@alderbeam.com. Include “Avyloft account or data deletion” in the subject. Do not send passwords, payment card details or identity documents unless we specifically request a secure verification step.